Welcome to Matcha Minutes Support

We are here to help you stay focused! Since Matcha Minutes runs entirely locally on your iPhone, we do not store your data on external servers. This keeps your study history 100% private.

If you have any questions, app feature requests, bug reports, or subscription inquiries, please reach out to us using the contact details below.📬

Contact Us • Email Support: [email protected] • Response Time: We aim to respond to all inquiries within 24–48 hours.

💳 Subscriptions, Payments & Cancellations

Because Matcha Minutes uses Apple’s secure in-app billing framework, all premium subscriptions and payments are managed directly by Apple. • How to Cancel: You can cancel or change your monthly/annual subscription at any time via your iOS device. Go to your iPhone Settings > [Your Name] > Subscriptions and select Matcha Minutes to turn off auto-renewal. • Refund Requests: Individual developers cannot manually issue refunds for App Store transactions. If you need to request a refund, please sign in directly to Apple's official Report a Problem Portal to submit your request to Apple.

🔒 Privacy & Data Requests • Want to view our compliance details? Read our full Privacy Policy and Terms and Conditions. • Because we have no user account database, we do not hold your personal data on our end. If you delete the app from your device, all local study tracking logs and timer settings are instantly wiped from your device.